Solutions / Operations
Everyone else's loose ends. One team's inbox.
The renewal nobody diarised. The request that's been aging since Thursday. Agenthub puts agents on the work between your tools — chasing, reconciling, following through. Payments, signatures and access still stop for a name.
No contract renews by accident.
Every agreement read once: notice period, uplift clause, owner, end date. The chase starts ninety days out.
Requests stop aging in the inbox.
Read as it arrives: categorised, routed, missing details chased the same hour. Nobody has to ask you for a status.
The bridging spreadsheet retires.
The file reconciling two systems nobody connected gets worked daily. Breaks come back with a cause, not a yellow highlight.
A Tuesday in the ops inbox.
An ordinary week, nothing on fire — except the row about to commit the company.
Six jobs that live between the tools.
None of them belong to a system. That's why they land on your desk.
The renewal calendar that keeps itself
An agent reads every contract once: notice period, auto-renew clause, uplift, owner, end date. Ninety days out it briefs the owner with spend and usage attached. It never accepts the renewal.
Purchase requests, from intake to the PO
The request arrives missing the cost centre and the reason it skips a contracted supplier. The agent asks, routes it for approval, raises the requisition, then chases the PO to delivery. The commitment stays yours.
The spreadsheet that bridges two systems
Equipment register against licence invoices. The agent pulls both sides, matches them, and explains each break — a duplicate record, an entry nobody posted. Where there's no API, it opens the screen.
The shared inbox where requests age
ops@, facilities@ — equipment, access, a supplier chasing a payment date. Requests get classified, answered from the procedure or routed, chased when half the detail is missing. No login is granted without a person.
SOPs that match how the work is done
A procedure drifts the day after it's written. Here the agent runs it, so a failing step surfaces as a named cluster. Change it, dry-run against last month's real requests, keep every version.
The Monday pack, built before Monday
Spend by category, open POs, supplier SLA misses. Pulled from the systems, same shape every week, with a paragraph on what moved. Every figure traces to its source row.
What matters in ops work.
Four things decide whether an ops team ever hands the glue to an agent.
Nobody notices what went right this week. Every run sits on the live board — moving, stuck, or waiting on a person — and is verified and scored.
You already run the systems nobody else will touch. An agent behind a new portal gets abandoned in a month. These work in Slack, and adoption metrics show who uses them.
Money out, a signature, a supplier commitment, a login granted. Those sit behind approval gates and company-wide guardrails set once, org-wide. Afterwards, “who did this?” has an answer.
Supplier contacts, contracts, the DPA, the questionnaire your customers now send because of NIS2. Agenthub runs in the EU, with open models on our own European infrastructure. How we handle your data →
Nobody thanks you for the renewal that didn't auto-renew. They only remember the one that did.
First agent in a month.
- Day 1We sit down with you
A day with the shared inbox open and the contract folder beside it. We start with renewal watch: it summarises, it commits to nothing.
- Day 7Platform installed
Connected to the contract store, the request inbox, the spend system and Slack. The portal with no API gets a login.
- Day 14First agents at work
One agent, one queue, proposing only. Every brief and every break comes back to a person, and your corrections stick.
- Day 30Live in production
Routine chasing runs unattended because the success rate earned it, and scope widens to the request inbox. Signatures, payments and access still stop for a name.
Bring your renewal calendar. And the spreadsheet.
Thirty minutes, your contracts and a week of your request inbox on the board. Bring the file nobody wants to own.